Shipping & Returns
POD Co. Coffee offers $7 standard shipping and $10 express shipping within Australia for orders below $50. Orders over $50 will receive free standard shipping and orders over $100 will receive free express shipping.
All orders are shipped via the Australia Post delivery network. Tracking numbers will be supplied for each order via email. International orders can be shipped via Air Mail (no tracking) or Pack and Track International (door to door tracking).
Please double check your delivery address after your order has been placed and contact us immediately if there has been a mistake as we unfortunately cannot take responsibility if an incorrect shipping address is supplied.
Delivery is dependent on dispatch date and the estimated delivery time (as below).
Metro Melbourne & Sydney 2-5 business days
Metro Canberra & Brisbane 2-5 business days
Metro Adelaide 2-5 business days
Metro Hobart 3-6 business days
Metro Perth, Darwin 3-8 business days
Regional VIC, ACT, NSW & QLD 2-7 business days, longer for remote areas
Regional SA 2-7 business days, longer for remote areas
Regional TAS 3-8 business days, longer for remote areas
Regional WA & NT 6-12 business days, longer for remote areas
All countries: 3-10 business days, longer for remote areas
In the event that one or more items are unavailable for dispatch, we will contact you with an estimated delivery time for your complete order.
Any return request must be made within 30 days of purchase.
Please refer to the following requirements to be eligible for a return:
- Unopened within its original packaging
- In as new condition
- Returned to us at your own expense
At POD Co, customer satisfaction is our number one priority. In the event that you believe the items to be damaged or faulty, please contact us here or you can send an email to firstname.lastname@example.org and one of our customer service team will be happy to assist you.