Our pods & machine tips
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POD CO. coffee pods contain approximately 5.5 grams of fresh coffee in each pod.
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Our standard coffee pods contain approximately 60mg of caffeine per pod - stronger pods like Intense & Ca Phe Da have around 75mg per pod. Our Chai Latte pods only contain approximately 15 mg of caffeine per pod. Our Decaf pods use a moutain water process to wash the beans which removes 99.9% of the caffeine.
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POD CO. coffee pods are designed to take up to 25 seconds for optimal extraction. We have carefully worked on this to deliver the closest possible experience to what you would get from a commercial espresso machine. The slower extraction time allows for maximum flavour, crema and aroma.
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Our coffee pods have a shelf life of 12 months however we recommend that you use your POD CO. coffee pods within 60 days of opening the packet to enjoy them at their best. Just make sure the resealable bag is closed properly after every use.
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Yes! Our coffee pods are made from plant based materials which are 100% biodegradable and compostable and will break down in as quick as 90 days!
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Technically it is possible to dispose of our pods in your home compost and some of our customers have had great success with home composting however the time it will take the pods to breakdown will vary considerably depending on the conditions of your compost so it isn't something we can widely recommend. In commercial composting, our pods will breakdown in around 90 days. We recommend also checking with your local council to see if they will accept the pods along with food scraps in your green waste bin.
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Over the years we have explored many ways of printing on the lids to differentiate our pods once outside the box however we have never felt completely comfortable putting ink on the lids that may end up in your coffee. We'll keep searching for ways to make our pods different but until then we recommend storing our pods in the box or in a labelled airtight container.
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Our coffee capsules have been specifically designed for use with the Nespresso® system so they will not cause any damage to your machine. The capsules are made of a flexible yielding material which won't damage your machine during the extraction process.
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Definitely. You should look to descale your machine at least once a month – if not more if you use your machine quite frequently – preferably with an organic descaler.
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To make sure you don’t get a build-up of coffee in your machine, we recommend that you run water through the machine first thing in the morning before you make your first coffee. It will make a big difference to the lifespan of your machine and you can always use that water to warm your cup before brewing.
Compatibility
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POD CO. coffee pods are compatible with the following Nespresso® Original Line machines: Essenza/Essenza Mini, Inissia, Pixie, U Solo/UMilk, Prodigio, Citiz/Citiz&Milk, Lattissima Touch/One/Pro, Gran Lattissima, Expert&Milk, Creatista/Creatista Plus/Creatista Uno along with other Nespresso® compatible machines such as Morning Coffee Capsule Machine, Wacaco Minipresso NS/Nanopresso NS, Philips L'OR Barista, Bellini, Kogan, Toro, HomeMaker, Opal and others.
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Unfortunately our capsules are only compatible with Original Line Nespresso® machines. POD CO. coffee pods are not compatible with Nespresso® Vertuo, Nespresso® Professional, Lavazza, Espressotoria, Expressi or Dolce Gusto machines.
Shipping & Delivery
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Outside of very busy periods, we fulfil all orders next business day. Delivery times will vary depending on your location and shipping method. You can check out our estimated delivery times here
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POD CO. offers flat rate shipping for all Australian orders. Shipping costs are listed below:
Orders below $49 - $9.99 standard shipping
Orders between $49 and $89 - $4.99 standard shipping
Free standard shipping over $89
Free express shipping over $200Express shipping upgrades are available at checkout. All orders are shipped via the Australia Post delivery network.
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Yes! All orders over $89 receive free standard shipping to anywhere in Australia!
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Yes! We currently also ship to New Zealand and we will be adding more locations very soon!
Discount Codes
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Please double check the products you are trying to purchase are included in the promotion. All promotion terms and conditions are included either online or in the footer of the promotional email you received.
Most of our promotional discount codes are one use per customer codes so please check to see if this code has been used in previous orders with us. -
All discount codes are applied at checkout. If you are using a mobile device, you may need to click the down arrow next to the order summary at the top of the page to display the discount code field.
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Unfortunately once an order is placed, we cannot apply a discount code retroactively.
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We're always here to help so if you have any issues applying a discount code please contact us before placing your order so we can help. Once an order is placed it unfortunately can't be modified.
Auto Delivery
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All orders placed before 6pm AEST are shipped next business day so your first auto delivery order will ship pretty much straight away!
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Future orders will be shipped at the selected interval from the date of your original purchase. You can change or update this at any time by logging in to your POD CO. account.
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Absolutely! If you feel like you want to change things up next month, or if you have too many pods (or too little) just log into your account and update your auto delivery preferences.
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Easy - just log in to your account and in a few clicks your auto delivery can be cancelled. If you still have some pods and think they'll last you a month or you're going away for a few weeks, you can also skip your next delivery.
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By subscribing to our service, you have confirmed that you accept our Terms of Service. Your subscription is self managed and will automatically renew on a recurring basis at which time your credit card will be charged automatically for the subscription products until you cancel your subscription. Taxes and shipping fees may apply. You may cancel your subscription at any time from the Subscriptions section of your account. Any changes or cancellations to your subscription must be made prior to your subscription renewing. Subscription renewal orders cannot be cancelled or changed once they have been processed.
Returns & Refunds
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Yes, we offer 30-day hassles free returns.
Our refund policy can be found here
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Our pods have been tested on all Nespresso® compatible machines listed here and we are 100% confident that they will also work in yours. With that said, mass produced products like Nespresso machines will always have slight variations in performance from machine to machine. If you experience any issues at all, we recommend to stop using the pods and reach out to us at hello@podco.com.au and our customer service team will be in touch to help you out.
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If your order’s gone astray, or the coffee you’ve received isn’t the product you’ve purchased, please get in contact with us here or send us an email at hello@podco.com.au and we’ll get you sorted straight away.
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We’re committed to giving you the absolute best cup of coffee from a pod, but if you’re not happy with what you’ve received, please get in contact here with your order number and we’ll get you sorted.
Payments & Safety
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We accept payments from major credit card companies like Visa, Mastercard, and American Express. We also accept payments via PayPal, Afterpay and Zip.
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.